Shipping Policy

Effective Date: July 7, 2026

Thank you for shopping with Tate & Berry.

Every order is carefully prepared and packed with the same attention to detail that goes into designing our collections. We appreciate your support of our small family business.

Order Processing

Orders are typically processed within 2–3 business days (Monday through Friday, excluding holidays).

Once your order has shipped, you'll receive a confirmation email with tracking information.

Please note that processing time is separate from shipping time.

Shipping Rates

Shipping costs are calculated at checkout based on your order, shipping destination, and selected shipping method.

Free U.S. shipping is available on qualifying orders of $150 or more.

Delivery Estimates

Estimated delivery times begin after your order has been processed.

While delivery times vary by carrier and destination, most domestic orders arrive within 3–7 business days after shipment.

Please note that delivery estimates are not guaranteed.

Order Tracking

Once your order has shipped, you'll receive a tracking number by email so you can follow your package throughout its journey.

Incorrect Shipping Information

Please review your shipping address carefully before placing your order.

Tate & Berry is not responsible for delays or additional shipping charges resulting from incorrect or incomplete addresses provided at checkout.

If you notice an error, please contact us as soon as possible. We'll do our best to update your order before it ships.

Lost or Stolen Packages

Once a package has been marked as delivered by the shipping carrier, Tate & Berry is not responsible for lost or stolen packages.

If you believe your package has been lost, please contact the shipping carrier first. If you need additional assistance, we're happy to help in any way we can.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Include your order number and clear photos of the package and damaged item(s) so we can review your claim and work toward a resolution.

Shipping Delays

Occasionally, shipping carriers may experience delays due to weather, holidays, or other circumstances outside of our control.

We appreciate your patience and understanding should these situations arise.

Questions

If you have any questions about your shipment or your order, please contact our customer support team. We're always happy to help.

Thank you for choosing Tate & Berry. We look forward to being a part of your family's everyday moments.